Live agents respond to your phone, chat, and email in your business name, up to 24 hours a day on Pacific Time.
Plans from $250/month · Cancel any time · First 30 days from $99
In a market this crowded, whoever answers first usually gets the call. A Sherman Oaks clinic, a Koreatown property manager and an El Segundo retailer lose work the same way: the call lands after closing and the caller dials the next result.
Our Los Angeles call center services fill that void. Agents answer under your name, follow your script, and work inside your CRM, from business hours to 24/7.
Los Angeles call center outsourcing addresses three particular failures.
Our Los Angeles call center outsourcing closes three common gaps.
All Los Angeles call center services have their own price. Start with one channel.
Callers hear your business name, never ours.
You can forward your line when it's engaged, after hours, or always.
On a live session, a live agent greets you with your greeting and lines.
Lead qualified and/or appointment booked.
We email, SMS, or CRM-send a summary, including the recording.
Shared Plans are not quoted, but published. Bronze is $250 for 8 hours over 5 days and 200 phone minutes. Silver is $550 for 12 hours and 500 minutes. Gold is $950 for 24/7 and 1,000 minutes. Platinum is $1,950 for 2,500 minutes. Every tier has a discounted first 30 days, starting at $99.
Monthly rates for dedicated teams start at about $3,500 per month and are based on agreed coverage hours, not per call. Most rivals don’t share rates until a discovery call. A call center company in Los Angeles should show the number first.
A single receptionist works about 40 hours per week. Continuous coverage is 168. Answering service Los Angeles buyers must evaluate any answering service against both.
| Voicemail | In-house receptionist | Agents Republic | |
|---|---|---|---|
| Hours covered | None | About 40 hours weekly | Up to 24/7 |
| Sick days | — | Unanswered | Always covered |
| Busy periods | Callers abandon | Callers hold | Parallel answering |
| Languages | — | One or two | English, plus dedicated teams |
| Hiring and training | — | Your cost | Handled by us |
| Monthly cost | Lost work | Salary and benefits | From $250 |
From Downtown to the Valley, the South Bay, and Long Beach. Hold on to your number, pass the line on. As a virtual call center, we serve LA businesses with no local office required.
Here’s why LA businesses choose us for customer service outsourcing.
Shared plans are set up online and are effective the same day. We initiate dedicated teams within weeks of a discovery call.
Tell us about your time, channels, and call frequency.
We build your script, including greetings, call flows, and system connections.
Have your number and check every call in your dashboard.
We chose Agents Republic since they met our needs in providing exemplary technical support for our customers, and the price point was a considerable savings over the US-based group we had previously contracted. It has been a joy working with their team. I find their staff enthusiastic, eager talent with a proactive and caring attitude. They take ownership and stay engaged through every email, chat, or ticket that comes their way.
We had been working David and his team for years and I must express how great work they have delivered to Google.
Agents Republic helped my team deliver a successful project by mobilizing a call center effort across 6 countries and in 4 different languages on an extremely condensed timeline. They were quick to mobilize, adaptive to our changing needs, and proposed creative solutions to help us reach our outreach goal. This was my first time using Agents Republic, and I was very impressed with their professionalism and high level of customer service. I would be pleased to recommend them to my colleagues and peers. The next time I need call center support, I’ll go to them first.
We have been working with the team on different projects. Always had excellent response time, great delivery and results!
We know the learning curve was steep, and your project manager did a great job getting herself up to speed and becoming the subject matter expert we needed to have on your end, in order for your team to thrive. It was reassuring to know that we could count on her to guide the team, and step in when needed. Both she and the supervisor did a fantastic job keeping us up to date and delivered requested reporting in a timely manner. It’s always reassuring to work with a team that you know you can depend on to do the right thing, regardless of how it affects their bottom line. I believe we made a great decision when we decided to partner with Agents Republic.
David and his team has results-oriented straightforward mindset. I’d highly recommend working with them!
Yes. Live agents take calls, chat, and email in your company name and follow your script in Pacific Time.
Shared plans run $250 to $1,950 a month, with the first 30 days at $99. Dedicated teams start at around $3,500. See pricing.
Yes. We forward the line, and your published information remains the same.
Across our global network, scheduled to Pacific Time. We have offices in Vancouver, Toronto, and Budapest.
Yes, a dedicated team ensures callers reach a native speaker.
Yes. Gold and Platinum include 24/7; any plan can cover overflow only.
Healthcare, property management, finance, ecommerce, technology, and gaming. A sector script is part of our Los Angeles call center services.
Shared plans are live on the same day. Dedicated programs start with a discovery call.
Los Angeles Call center service for $250 per month. First 30 days: $99.